We have a 48 hour cancellation policy for trailhead transportation and 2 weeks for trips to or from Aspen. We have a 30 day cancellation policy for all Dinner Transportation. If any of our services are cancelled outside of our cancellation period, a 10% cancellation fee will be taken. If any of our services are cancelled inside of our cancellation period, there will be no refund.
Trips are booked based off rain/snow or shine and regardless of airport or trail conditions, no refunds due to weather or trail conditions. We are a small, very seasonal company so we thank you for understanding our cancellation policy.
With regards to ALL summer transportation, please keep in mind that we can usually group you with others to obtain the minimum requirement so that the rate is the per person rate and not the minimum. For ALL airport transfers, we only offer private transportation and therefore cannot group you with others.
None of the listed rates include gratuity for the driver. If you were pleased with your driver, please feel free to tip them!